Privacy Policy

Viridia Lab ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services, including the Babbeleaf device and associated platforms.

1. Information We Collect

   We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support. This includes:

   • Account Data: Name, email address, and password.
   • Transaction Data: Billing and shipping address, payment information.
   • Support Data: Content of your communications with our support team.

   We automatically collect certain information about your device and how you interact with our website, including:

   • Log Data: IP address, browser type, pages visited, and timestamps.
   • Device Data: Hardware model, operating system, and unique device identifiers.

2. How We Use Your Information

   We use the information we collect to:

   • Create and manage your account.
   • Process transactions and deliver products.
   • Provide customer support and respond to inquiries.
   • Send administrative information, such as updates to our terms or policies.
   • Analyze and improve the performance and functionality of our services.

3. How We Share Information

   We do not sell your personal information. We may share your information with third-party service providers who perform services on our behalf, such as payment processing, order fulfillment, and data analysis. These providers are contractually obligated to protect your data.

   We may also disclose your information if required to do so by law or in the good-faith belief that such action is necessary to comply with legal obligations, protect our rights, or investigate potential fraud or security issues.

4. Your Choices

   You can update your account information and communication preferences at any time through your account settings. You may also request the deletion of your account by contacting us.

   Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our service.

5. Security

   We implement administrative, technical, and physical security measures designed to protect your personal information. While we take reasonable steps to secure your information, no method of transmission over the Internet or electronic storage is 100% secure.

6. Changes to This Policy

   We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Revised" date at the top of this page. We will notify you of any material changes by posting the new Privacy Policy on this page and, if applicable, sending a notice to the email address associated with your account.

If you have any questions about this Privacy Policy, please contact us at support@viridialab.com.

Last Revised: 2025-09-01